Need some help with a jeep

My neighbor girl recently purchased the following vehicle with a service contract
Vin # 1J8FF47W67D122920
Mileage 57,672
I have the Maximum Care Service Contract through Damler Chrysler. It is through 100,000 miles
this thing smells really bad around the floor console, it does have a sunroof and i was wondering if water has been seeping in from top and working its way down, according to the local dealer its not covered under her contract any help with this would be great as she a great kid
Vin # 1J8FF47W67D122920
Mileage 57,672
I have the Maximum Care Service Contract through Damler Chrysler. It is through 100,000 miles
this thing smells really bad around the floor console, it does have a sunroof and i was wondering if water has been seeping in from top and working its way down, according to the local dealer its not covered under her contract any help with this would be great as she a great kid