Is anyone using this new process for the technicians and the Multi-Point inspection process? If anyone is how is the program working? Are you getting the increases that was promissed? And it is as easy as they say it is? Thanks in advance for any imput.
------------------
Robert "Bob" L. Silcox
MPi Argis Mpifix.com
3 posts
• Page 1 of 1
MPi Argis Mpifix.com
by robc » Mon Jul 03, 2006 6:21 pm
I reviewed the system about a year ago - seems super high tech and I can see that those techs that embrace and use the system will do real well under it. The dealerships they gave me for reference sang its praises as well ... but we all know it isn't too hard to find a couple of happy customers willing to say they like your product.
My thoughts are -
(1) I am sure for a short period of time you will get better completion on the inspection - this is their ROI equation. But like any new push to get inspections done there has to be diminishing returns after a while. To me the inspection is bonus and shouldn't be included in an ROI equation because if you can get techs to use their inspection system then you can get them to use pen and paper - it is a matter of making it important to them.
(2) The first real benefit is in the improved efficiency of the technician. Again, depends on if your techs embrace the technology and become proficient at it. But that leads to a downside too what if in 18-24 months you need to take it away?
(3) The second major benefit to me is a professional presentation for your customers. Only you know if this will make a difference to your clients. It could be worth it to a) close a deal and get more sales, or b) give the customers more confidence in your shop and therefore be more satisfied with their repairs.
------------------
** Rob, Editor Dealersedge/WD&S **
Help is only a message post away!
robc@dealersedge.com
My thoughts are -
(1) I am sure for a short period of time you will get better completion on the inspection - this is their ROI equation. But like any new push to get inspections done there has to be diminishing returns after a while. To me the inspection is bonus and shouldn't be included in an ROI equation because if you can get techs to use their inspection system then you can get them to use pen and paper - it is a matter of making it important to them.
(2) The first real benefit is in the improved efficiency of the technician. Again, depends on if your techs embrace the technology and become proficient at it. But that leads to a downside too what if in 18-24 months you need to take it away?
(3) The second major benefit to me is a professional presentation for your customers. Only you know if this will make a difference to your clients. It could be worth it to a) close a deal and get more sales, or b) give the customers more confidence in your shop and therefore be more satisfied with their repairs.
------------------
** Rob, Editor Dealersedge/WD&S **
Help is only a message post away!
robc@dealersedge.com
- robc
MPi Argis Mpifix.com
by bsilcox » Mon Jul 03, 2006 6:35 pm
Thanks, Robc for your comments. I believe that the whole presentation is a plus. There is an article in the Auto Dealer Monthly Mag for JUly 2006 about Argis. Looks Good!!
Thanks,
Bob Silcox
------------------
Robert "Bob" L. Silcox
Thanks,
Bob Silcox
------------------
Robert "Bob" L. Silcox
- bsilcox
3 posts
• Page 1 of 1
Return to Service & Body Shop Managers
Who is online
Users browsing this forum: No registered users and 7 guests