hiring/paying service managers

[RMARTIN]

Garry, Thank you for stating what I was trying to say earlier-have pride in your achievements and let everyone know it. Blow your own horn is so true. I do not believe the service manager should accept "second class" status. Especially since the fixed ops dept. often can carry an entire store. Congratulations to Scott for realizing that in an era where the product is all of superior quality from store to store-the service dept. is the differentiating factor in where customers go to buy. Service sells! It seems rare these days to see a dealer who understands this. Thanks, Randy