dollars , hours and parts per RO by advisor
Posted:
Sun Nov 20, 2005 10:01 pmby newguy
I am new @ service and using ADP,Is there a canned report or an english statement that provides service advisor performance information .
thanks forany assistance
dollars , hours and parts per RO by advisor
Posted:
Mon Nov 21, 2005 12:36 amby jazdale
Function RAP (Report Advisor Productivity) is a very good set of reports. My personal favorite is the Summary by Advisor showing hours/dollars per RO for parts and labor by labor-type and effective labor rate.