fixed operations manager

I have just been promoted to Fixed Ops Manager and could use any advise you may have.
I have a parts background and limited service experience. I am learning the service side of things and have a strong SM at one store and a new to managing SM at another. I know I have to watch our expenses and get the Net up.
Can you tell me what ADP reports I can run to watch my techs productivity?
any advise you give you be great.
my email address is tstailey@foxvalleymotorcars.com
Thanks
I have a parts background and limited service experience. I am learning the service side of things and have a strong SM at one store and a new to managing SM at another. I know I have to watch our expenses and get the Net up.
Can you tell me what ADP reports I can run to watch my techs productivity?
any advise you give you be great.
my email address is tstailey@foxvalleymotorcars.com
Thanks
[This message has been edited by LamboThom (edited 06-05-2007).]