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Job interview with Honda/Hyundai dealer.

PostPosted: Sat Feb 23, 2008 12:21 pm
by boddyguardd
About to interview for P&S Director position for a Honda and a Hyundai dealership - two stores side by side.

Any tips from a Service point of view? Do either have warranty issuies to be aware of? What kind of problems unique to these stores might a DP be concerned with?

Job interview with Honda/Hyundai dealer.

PostPosted: Wed Apr 23, 2008 10:57 pm
by gmoon
Warranty will be very low. Prodabley less than 10%. Manufacturer menu pricing will kill your GP%. You need a strong marketing plan that will drive traffic to your service bays. Good luck.

Job interview with Honda/Hyundai dealer.

PostPosted: Thu Apr 24, 2008 8:24 pm
by robc
I concur - the issues will be volume not gross since it is hard to come by in a Honda store. In a typical Honda store I find only 1 in 100 repair orders (and has been as high as 1 in 200) is an actual non-maintenance repair. Maintenance includes some good grossing timing belts, brakes, 30/60/90K, cabin filters, etc., but the number of actual repairs to make solid $$$ on is limited.

So the project becomes driving as many as possible through the shop and getting them through as cheaply and painlessly as possible.