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Service Advisor Pay Survey

PostPosted: Wed Aug 30, 2000 11:42 am
by Rob Kealey
I am interested in what SA's are making in different areas of the country. Does if differ by franchise, shop size, etc. What type of plans are in use and what is your opinion of the effectiveness?
Region:
Franchise:
Large/medium or small shop:
Average monthly comp.
Terms of plan:
Does it accomplish your objectives?

Thanks
Rob K

Service Advisor Pay Survey

PostPosted: Wed Aug 30, 2000 2:59 pm
by Rob Kealey
Metro Phila, PA
Ford, L/M
Medium
$4,000 - $4,500
$500 wk/ base + 3% of gross.
No, found that CSI was the SA's focus

Service Advisor Pay Survey

PostPosted: Thu Aug 31, 2000 12:34 pm
by mbowers
Cadillac - Indiana, metro
Total pay: $3,000 $3,500/month
$350/week plus 4% parts and labor gross (no commission on warranty parts).

They still resist upselling. Daily reminder from service manager keeps them focused.

Service Advisor Pay Survey

PostPosted: Thu Aug 31, 2000 11:26 pm
by ReggieDay
McComb, Mississippi
Chevrolet / Buick
Small Shop
$350 wk. base plus $1 per retail hour sold
Doesn't accomplish my objectives. I would
definitely be receptive to any good ideas or suggestions.

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Reggie Day
Service Manager
McComb, Mississippi

Service Advisor Pay Survey

PostPosted: Fri Sep 01, 2000 10:54 am
by Michael White
In the South Bay of Silicone Valley
Large GM Buick Pontiac GMC
$2000 base
7% of the gross profit written
commons spiffs.

Most dealerships are union and get paid $21.41 per hour plus spiffs.

Mike

Service Advisor Pay Survey

PostPosted: Fri Sep 01, 2000 1:07 pm
by DaveS
$3500 to $5500. Depends heavily on production and CSI. Up to 6% on cp, 3% on warr, 2% on internal.

Infiniti-Denver

Service Advisor Pay Survey

PostPosted: Mon Sep 04, 2000 11:17 pm
by beefovail
New pay plan implemented 3 weeks ago. No base,S.A. pay is based on individual labor gross with the percentage based on C.S.I. It is based on a sliding scale from 17% to 11% depending on individual C.S.I. 14% is national average, if they are above national they make more,below they make less. So far no problems have surfaced and boy are they focused on active deliveries.

Honda, Tucson AZ.

Service Advisor Pay Survey

PostPosted: Thu Sep 07, 2000 6:34 pm
by Mike Vogel
We pay $750.00 salary per month, 7% of CP and Warranty Labor, 5% of Internal Labor and
3% on Parts across the board. Also CSI bonus if above regional average and labor bonus if CP labor per ro is above regional average.
Average earnings between 4500-5500 per month
LA suburbs medium size Toyota store.

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Mike Vogel
Claremont Toyota/Ford
Claremont, CA

Service Advisor Pay Survey

PostPosted: Mon Sep 11, 2000 8:56 pm
by David Eby
We pay $220.00 per week salary. $3.00 per flat rate hour the advisors group flags. Also CSI bonus, spiffs and ro avg.bonus at the end of the month. Monthly average is between $3750.00 to $5200.00. We are a medium size shop in Lakeland Fl. (between Tampa and Orlando). Buick and Mitsubishi franchises. Pay plan works well for us.

Service Advisor Pay Survey

PostPosted: Tue Sep 12, 2000 10:12 am
by WVMSTEVE
LARGE SHOP
MEDIUM MARKET
300 WK SALARY
8% C.P. LABOR
4% WARRANTY LABOR
3% INTERNAL LABOR
PLUS CSI INCENTIVES

YEARLY INCOME 33K TO 42K

WORKING WELL FOR US