Maintenance 1 and Maintenance 2
Posted: Thu Jun 14, 2007 6:33 pm
Corky is good guy and a great background. How can you argue with a guy that has had the staying power that he has with these GM programs through all these years? But to a large extent he's just a paid actor saying whatever words GM gives him.
Do dealerships in a sweeping generalization need to do better - sure - but programs like this does not make things better.
Second, change isn't the issue. Heck, the fact that we might make less money isn't even the main issue. The issue is to me that until proven otherwise, I don't think simplified maintenance is adequate - as the above story relates.
GM will never ask for proof of maintenance because how can you prove home many times the light went off? And they have a history of folding like cards when customers have BS reasons - so something valid like the fact that they really don't have a maintenance schedule is enough to get bought.
Do dealerships in a sweeping generalization need to do better - sure - but programs like this does not make things better.
Second, change isn't the issue. Heck, the fact that we might make less money isn't even the main issue. The issue is to me that until proven otherwise, I don't think simplified maintenance is adequate - as the above story relates.
GM will never ask for proof of maintenance because how can you prove home many times the light went off? And they have a history of folding like cards when customers have BS reasons - so something valid like the fact that they really don't have a maintenance schedule is enough to get bought.