It seems to me that in ADP, the accounting functions are less cumbersome, but it's not quite as easy to navigate for the front line parts and service people. R&R is a bit more clear cut for the front line folks, but is not as user friendly for the accounting purposes. I have worked with both (and others) and there are positives for both systems. As always, things seem awkward when you make a systems switch, but both companies have good training and support available.
If you are a multi point dealer group, I certainly would suggest consistency in systems.
Linda
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Linda Graham Hansen
Auto Dealer Focus
www.autodealerfocus.com[This message has been edited by Lhansen (edited 11-06-2007).]
Posted: Mon Nov 05, 2007 4:59 pm