DealersEdge Professional Forums

I am new to this dealership and to R&R.
My question is is there a report on R&R that I can go to to see the % or # of ro's that a
tech is getting from an advisor. It seems that one of my advisors is giving all cp ro's
to 1 tech and this same tech seems to have a
high come back rate.
Thanks for any info.

I dont think there is a standard report but try this in 6910:

REPORT NAME TECH/ADVISOR REPORT
FILE NAME WIPLABOR CREATOR SOFTWARE SUPPORT
REPORT TYPE SORT MODIFIED BY SOFTWARE SUPPORT LAST SAVED 01/30/2008
ENTER FIELD(S) TO SORT BY TECHNICIAN#
SELECT SORT SEQUENCE (A=ASCENDING D=DESCENDING) A LAST PRINTED 01/30/2008

ENTER SELECTION CRITERIA

FIELD CONDITION VALUE AND/OR
WORK DATE GREATER THAN OR EQUAL <<ENTER BEG. DATE MM/DD/YY>> AND
WORK DATE LESS THAN OR EQUAL <<ENTER END DATE MM/DD/YY>>

ENTER COLUMN HEADINGS[036] TECHNICIAN#;RO#;+COUNT~;SALE TYPE;ADVISOR#

ENTER DESCRIPTION FOR TOTAL LINE
PRINT TOTALS ONLY (Y/N) N

ENTER FIELD(S) TO BREAK ON TECHNICIAN#

CHANGE PAGE AT EACH BREAK (Y/N) N

ENTER SPECIAL FORMAT (Y/N) N