WIP/Open RO/Acct

[robc]

Working with a R&R store and I just want a vote of confidence on this statement - WIP and Open RO reports show completed and billed CP ROs that have not been paid yet. Once the cashier accepts payment on final close-out - the RO is then off the WIP and waiting for the drawer to be proofed and accepted into accounting.

I am just confused by another store saying that once the advisor bill the CP jobs it removes it from WIP.

[mgl]

RO's show as 'open' until $ is rec'd and ro "accepted". Still is open if warranty and internal are not finalized.

[petepuma01]

Rob

The RO is not completely removed from the 3613 WIP report until it is updated into accounting. Be sure to review the "RO's Closed, Not Updated to Accounting" report.

For 3614, if you run option 1, RO's are removed once customer payment is accepted. However, option 3 will show them until accounting updates them.

[This message has been edited by petepuma01 (edited 01-31-2008).]