Z5000 Process

[petepuma01]

Question on the proper way to claim the Z5000 op code (warranty parts purchased from another dealer and you're claiming the difference between GM cost and the price you paid).

What is the correct way to do this (never mind what your DMS may require you to do)?

When making the RO, must you have 2 separate jobs-- one for the regular repair and the other for the markup up amount? You would then have 2 lines on the claim-- one for the regular repair op code and the other for the Z5000 op code.

Or, can you have a single job where you bill out the part AND the mark up amount? Then when making the claim, you would have 2 lines on the claim-- one for the regular repair op code and the other for the Z5000 op code.

I believe it is the second scenario-- is this correct?

Whatever the case, there must be two separate lines on the claim since 2 separate op codes are required-- yes?

[This message has been edited by petepuma01 (edited 06-03-2003).]

[This message has been edited by petepuma01 (edited 06-03-2003).]

[warr_wiz]

If I am not mistaken, P&P wants a seperate claim with the Z5000 in net-amt. You must also list a part # with no cost. Everything into net.

[This message has been edited by warr_wiz (edited 06-04-2003).]

[jargonaut]

I imagine you could do it either of the ways you listed but the added job line would require more work, no?
I use ADP and simply add an op to the existing job where the outside purchase took place and then place the dollar amount in net and delete the outsidepuchased part allowance from the parts area. Of course, as mentioned by WarrWiz, you always need to include a part number (of the most expensive part if multiple parts were purchased outside) and a cost of zero on all Z5000 claims.
I suppose the best way is where you have the least amount of key strokes and hassles no matter what any ASM tells you. So investigate your DSP system and discuss this with the parts manager to establish the simplest and least hassles way for your dealership.