DealersEdge Professional Forums

We have a brand new building and i am looking for the best inpection, what to check for the service advisor in the walk around inspection...
The best way not to miss something !!!!

Does it exist...???

I love the walk around.

We use 2 of our porters in the mornings to pull fluid samples,test the batteries and do a general inspection. They turn their findings over to our advisors. The advisors then use this info to show the customer around their vehicle and suggest maintenance needs.

On average we sell 3-5 batteries a week and do 6-8 flushes per day per advisor.

Showing the customer where the fluids are and telling them the reccommended life cycle. Pointing out tire wear patterns, put the flash light on the serp belt, show the customer the cracks in the belt. Pull the air filter. Visuals are effective. Should not take the advisor mor than 6 minutes to do a walk around.

Good Luck

Thanks a lot because with your help we are doing great in the drive-thru and we hope to add a couple of verifications to grow our add-ons...

In the Nissans we have cabin air-filters and in 2004 we sold 4 of them... Last month we sold 25 in 20 days in the drive-thru...

Thanks again.