Current PM @ a mid sized, busy GM dealer. Being considered for a service and parts director position at a smaller GM store. Meeting with dealer principal next week.
What questions would you ask, or what would you want to know about the current service operations before accepting or declining an offer?
Have 30 years in the business, with a few years experience as a body shop manager, and filled in as service manager for a couple of years a long time ago.
I know all the right questions to ask in regards to parts. Don't mind a challenge, but would like to avoid walking into a terrible situation.
Opinions?