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GM Parts Expediting question.

PostPosted: Tue Feb 26, 2019 4:29 pm
by camaroman
Looking to see how GM dealers submit for the cost difference when picking up a part on a warranty repair. We are on Dominion and are having a discussion on the proper way to submit and collect for it. Any feedback would be greatly appreciated.

Re: GM Parts Expediting question.

PostPosted: Sat May 04, 2019 5:29 am
by avasthisamar
thanks for asking that topic.
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Re: GM Parts Expediting question.

PostPosted: Tue May 14, 2019 12:18 am
by drapp
It is a fairly simple addition to the warranty claim, just put the expense in the right box with Global Warranty and it will pay. Of course with GM there are lots of rules and a few exceptions.

We put the difference on the repair order as "wholesale difference" with cost and sale the same. Warranty administrator "moves" the value to the correct place during submission.

There is a cap to the amount that can be claimed. You must also attach a copy of the purchase invoice to the repair order.

What specifically do you want to know.