Does anyone out there have a good system in place for managing recall parts?
I am looking mainly for our FCA stores as Parts are always on restriction and demand is high and we usually cannot order enough to meet customer demands. We may have 100 customers this week looking for a certain recall part. When they are on restriction we cannot order 100 we may be only able to order 5 this week. So ordering on an SOR does not work great due to the fact it sits as unordered.
I am at a loss as to actually use a computer and manage this inventory.Any input would be greatly appreciated.
Please - any help -ideas -examples will help us all i think. I should say I am in Canada and perhaps it is not a US issue but is a huge issue here.