Hi all, I have been lurking here for years...so i have come to the best with a question... I am a 7 year gm warranty admin...6 years at a small pont-gmc store, now i am at a chevy "megastore". At my last dealer i never got one of these ever...this is the 2nd one now here that i got...My service manager did not seem concerned, his response was i get these all the time no biggie...My claims % is usually 90% or above week after week....has anyone done these before? any advice would be great...
thanks in advance
Christine
warranty admin chicagoland IL