Canned reports that don't work

[aksales]

Matt,
I just wanted to let you know that we have found some Partsline reports that do not work. Specifically (7. Excess Stock Report) from Partsline Report Menu. We opened a case on this (2138031 & 1514184). Pretty much I just wanted to let you know that since this is a canned report that does not work, I am going to call into EA and have them recreate the report in EA - without fee. I think this is only fair, concidering it is a canned report.

Just figured I would let you know.



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Jason Wilhelm
IT Support Specialist
Alaska Sales and Service
www.aksales.com

[Matt Parsons]

Jason, thanks for the heads-up. If the EA has a 'problem' with the no-fee, please have them contact me. I agree with your thought pattern here.

[aksales]

Matt,
Thanks for the help, I have been working with Bekki and Darren and I don't think there is going to be a problem at all.

Thanks.

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Jason Wilhelm
IT Support Specialist
Alaska Sales and Service
www.aksales.com

[Matt Parsons]

I don't know Darren, but Bekki is awesome!