CDK Advice

CDK Advice

Postby GMpartsLux » Fri Nov 20, 2020 5:23 pm

So I'm looking for some advice on a couple of things. Bare with me as I've only been using CDK for about 6 weeks now.
First thing is what is the best practice for redeeming MY rewards vouchers on RO's and parts Invoices. Currently we are just hand writing the amount on the ticket and matching up the payments from GM when they come in. Surely there is a better way.
Secondly is Tire price match. The owner wants us to bill the tires out at full price in order to not mess with our profit margins. How should we handle the price match credit to the customer? Coupon at pay type? Or does someone have a better idea?
Third thing has to do with our matrix. We use source 180 as our default/standard source. It does use a price escalator/matrix on price6. Is there a way to bypass the matrix on certain parts such as key fob batteries that we sell for 5.99 and have that price saved. I tried to go into PM and manually change the price6 price but the matrix still overrides that price. ASI used to have a spot for special retail price that would override matrix pricing. Other than that the only thing I can think of is creating a new source that does not use a matrix and input the prices manually into price6. This is what I did for a lot of menu items such as wipers and filters. Any suggestions or advice are appreciated.
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Re: CDK Advice

Postby Jaybee » Mon Nov 23, 2020 2:17 pm

If your matrix calculates from cost, as yours's appears to, the only way I know around it, is to build another source. And then have that source not escalate. I had to do a similar thing to create a very narrow source that did escalate. I was trying to create an offset for a stock order discount loss. My main inventory did not escalate.

Hope this helps,

John
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Re: CDK Advice

Postby Whiner » Fri Dec 11, 2020 2:36 am

The rewards voucher on CDK is difficult to easily handle. There is not an easy way to do it. However, there is a work around. I don't have the procedure with me at this time, I received it from an expert user but have not actually set it up. When I find it I will post it here. CDK support is aware of this issue and there has been a defect registered with CDK for months and months - nothing as been done to address it.
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