Background:
When we sell a/m parts on used car RO's we use part number NPN (no part number) and we sell negative each time. NPN in our system is set up with .01 cost /list / sale.
RO is most likely set up with 1 line from the start which is an inspection line. Tech talks with parts, we order what is needed and bill out all NPN items on line A.
After the used car writer adds lines for each item the tech will address, we then move the parts on the RO accordingly.
Here's the problem:
Seemingly at random, when moving an NPN part number, the cost (and ONLY the cost) will default back to .01.
If we look at the RO in DSDA it reflects the correct cost, if we look at the RO in PDA it will show .01 cost (but only on some transactions).
It is properly relieving the $ on the GL side but our pad is not being relieved.
Any ideas?