CDK SOR question
Posted: Tue Oct 27, 2020 9:15 pm
Hi guys,
Our dealership recently switched from Autosoft to CDK. Talk about completely different systems. Its been three weeks now and I feel like I'm starting to get the hang of it.
I'm probably going to ask from time to time what everyone's thoughts and best practices are for certain situations. Many of you have tons of experience with CDK and hopefully can help make my life easier.
Today I have a question about SOR's on internal vehicles. When service makes a repair order for a used car, it does not have a customer number/control number on the R/O. If I need to order a part I cannot do so from the RO. I have to do a manual SOR and type the stock number in the name field. Of course this doesn't attach the SOR to the RO and when the part is sold the manual SOR needs to be manually closed. Do you guys have a better way to handle this?
Thanks in advance
Our dealership recently switched from Autosoft to CDK. Talk about completely different systems. Its been three weeks now and I feel like I'm starting to get the hang of it.
I'm probably going to ask from time to time what everyone's thoughts and best practices are for certain situations. Many of you have tons of experience with CDK and hopefully can help make my life easier.
Today I have a question about SOR's on internal vehicles. When service makes a repair order for a used car, it does not have a customer number/control number on the R/O. If I need to order a part I cannot do so from the RO. I have to do a manual SOR and type the stock number in the name field. Of course this doesn't attach the SOR to the RO and when the part is sold the manual SOR needs to be manually closed. Do you guys have a better way to handle this?
Thanks in advance