Hello, this is Jason Wilhelm with Alaska Sales and Service again with another problem. We have been experiencing a problem with dumb terminals (3488/3489) losing connection to the 400. If you are at the terminal, you will experience your session slowing way down, to the point that you can see the screen refresh when you go to another location on the system. The session will continue to be slow, then the screen will go blank, cursor in the top right hand side of the screen. Wait about 10-15 seconds, the terminal will beep, and you will be back at the login screen. When you try to log back in you will get the 1 or 90 screen, or sometimes you will get kicked right back to the login screen again. Sometimes the only way to get the job ended is to catch it in wrkactjob and do an endjob. Again we have worked with EDS Hardware support, unfortunately without success. If any dealer out there has experienced this please let us know if you have a fix, or possibly we could hammer out one together.
-Jason Wilhelm
Alaska Sales and Service