ADP is good but not perfect, and there HAVE been improvements over the last 20yrs. Every renewal term I've looked at others and haven't found one better. Or at least not enough to justify the hassle and upfront cost of switching.
Yes you have to lock in to a 5yr contract. OTOH, even if not locked, are you going to spend 100k or more upfront and walk away in less than years?
How many new innovations have you seen ADP come out with that the dealership personnel won't use. Nah, that's okay, I like the old way.
The question about how many keystrokes are involved reminds me of DP's who have never touched a computer. "I need this complicated, filtered report for a specific time-frame that I've never asked for before, can't you just press a button and the computer will spit it out." There is no magic button.
[This message has been edited by texaslp (edited 08-06-2009).]