Parts pricing not chaning when labor type changes

Parts pricing not chaning when labor type changes

Postby kcjones » Tue Oct 19, 2010 3:13 pm

I'm trying to see if anyone else has encountered this on ADP. When service changes a labor type on a RO, after parts have been billed, the parts pricing doesn't change. This is something that has happened to a very small percentage of RO's but has been doing it for years and have never figured out why. Parts price code and labor type setups are correct so that's good.

Just curious.
kcjones
 

Parts pricing not chaning when labor type changes

Postby DMSOUTH » Tue Oct 19, 2010 3:28 pm

I know if you over-ride a price after billing on the R/O, it stays that price no matter what the labor op is changed to....
DMSOUTH
 

Parts pricing not chaning when labor type changes

Postby Gerry Laughlin » Wed Oct 20, 2010 12:42 pm

DMS nailed it, I am not certain but I believe it happens even when you type in a "suggested" price. You know the line that looks like:
LIST = 49.32 SALE =
and you fill in the sale. I would have to test it to be sure though.
Gerry

Gerry Laughlin
 


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