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Parts pricing not chaning when labor type changes
Posted:
Tue Oct 19, 2010 3:13 pmby kcjones
I'm trying to see if anyone else has encountered this on ADP. When service changes a labor type on a RO, after parts have been billed, the parts pricing doesn't change. This is something that has happened to a very small percentage of RO's but has been doing it for years and have never figured out why. Parts price code and labor type setups are correct so that's good.
Just curious.
Parts pricing not chaning when labor type changes
Posted:
Tue Oct 19, 2010 3:28 pmby DMSOUTH
I know if you over-ride a price after billing on the R/O, it stays that price no matter what the labor op is changed to....
Parts pricing not chaning when labor type changes
Posted:
Wed Oct 20, 2010 12:42 pmby Gerry Laughlin
DMS nailed it, I am not certain but I believe it happens even when you type in a "suggested" price. You know the line that looks like:
LIST = 49.32 SALE =
and you fill in the sale. I would have to test it to be sure though.
Gerry