by Richard » Wed Jul 25, 2012 11:32 am
I have never been so jerked around by a VENDOR. A Vendor is someone that we pay for a service, correct? If the service isn't working correctly, you talk to the vendor and they fix it.
I've had a issue with stock orders for about 3 weeks now. I can't order ANYTHING that is under "Manu Cont" ie RIM parts. Even though RIM has said many times that they don't care how many you want to stock, only the amount they approve are protected. I can't get ADP to understand this.I even called RIM yesterday, and they said we don't care how many you stock, or if you get them from GM or your local ACDelco house, only the quaninty we approve and that you buy directly from GM are protected; any beyond that aren't returnable under the RIM program.
So why Won't ADP let me order parts???? I am currently stocking out daily on several lines. I have 60 lines that I need to order, but I can't because ADP won't let me.