I have been trying to figure out how to bill oil and oil filter at one consistant price regardless of filter p/n or quantity of oil. We use ADP WebSuite 2007 and so far I haven't been able to perform this miracle. At another store I used R&R and parts kits made this fairly easy. ADP RO quote may accomplish this but it is very cumbersome. Right now the cashier is applying the coupon at "check-out" but this is causing a lot of expense charge back this is simply unnecessary and looks bad on the statement. I would like to do this simply and make it easy on all employees regardless of department. HOW ARE YOU DOING THIS? I have called support more than twice and haven't got there yet.
On a different note - regardless what the telephone recording says - not all clients "love service connect"