Creating order in service parts transaction screen

[Steve Roe]

Creating order in service order parts transaction screen. Is there a way, or can there be a way, to tab down to customer name field for editing or changing info? Sometimes the customer name field needs to be changed for special order forms and pick tickets. Help center has not found a way yet.

[Matt Parsons]

Steve, let me ask our Subject Matter Experts and I will get back with a posting.

[This message has been edited by Matt Parsons (edited 06-06-2003).]

[MCribb0860]

Steve,

At this time the Parts Ver II application does not allow you to tab down to the customer name field from the Service Order Parts Transaction screen to make changes to the customer name. A change like this would effect both Serviceline and Partsline. We will go ahead and write this up as an enhancement. I t will then be added to our matrix to be prioritized and reviewed by our Change Control Board.

If you have any questions, please let me know.

Thanks,
Melissa Cribb

[AnswerMan]

I think that is a no.

[Matt Parsons]

You are correct - that is a no.