This problem has been out there for years. Good luck getting it fixed. I have complained about it since late 1996 early 1997.
Same thing happens if you create a SOR from a repair order or invoice. Month end runs and prices increase / decrease. Price on existing SOR does not change - even though part has not been billed yet.
Part number changes cause the same issue.
I have report RSPC set up to run in the jobstack twice a day. This way I see the report in the morning and at noon. It gives me a fighting chance to catch the problem before the customer is gone. Still lose sometimes.
What I would really like to see is ADP put a listing of all PCRs on dealersuite so we - the dealers who use and pay for the system - could see what others are complaining about. Ideally this listing would have the ability for us to "attach" ourselves to the problem. Thereby allowing ADP to know how big the problem really is.
I have requested many PCRs in the past. I don't think any have ever been implemented. ADP used to have cook outs for employees once in a while. I suspected they started the charcoal fires with the paper the PCRs were written on...