FixedManager wrote:To use it in the command prompt it must be turned on in the setups. Do you need to do a lot of changes?
FixedManager wrote:My assumption because you asked about both repair orders and invoices that a lot of your issues are due to set up. Making price exceptions should be an exception, not the rule. You should set the prices, not the employees.
When an item is priced your DMS looks at the price code of the customer record, the parts source, the individual part record, and the price matrix. All of these settings need to work together and with a little research, thought, and planning you'll be able to make everyone's life easier.
GregW wrote:[No, the issue is not with the parts people..... it is with service..... they are quoted a price and then either a tech forgets that he needs something or a service under quoted somewhere and we get the phone call....... "hey, can you help us out"......
GregW wrote:and quite frankly, on our high dollar items we do not use the dealer list price all of the time. when it gets over a certain amounts we generally use GM list.....
Users browsing this forum: No registered users and 3 guests