Parts and Service manager pay

[djs]

HI: Does anyone out there pay their parts manager and service manager off of the same pot? I am trying to tie my two guys together somehow and am coming up short of ideas. Also still looking for a 4/10 work schedule for 12 tech store. thanks!

[sallen1]

Done this for years, only way to make the fixed department actually work together.

Pay off the fixed gross number. If you have an integrated body shop (not one in a separate facility/location) then include that manager. Why? Because the body shop generates service and parts gross too.

I do not suggest a pure commission based plan for managers. Much of what they do is people management, factory interface and other non-productive nonsense which is hard to evaluate in gross profit numbers (some employees are support anyway).

The numbers are always different.. but we pay a base salary plus commission off the total fixed gross then a bonus calculated from various goals: sales, CSI, expense control, etc. The last is the incentive for doing better.

And there is no reason not to have a 4/40 or 8/80 work week but you need management coverage at all times.

good luck and happy new year!

s

[harleygrl]

As far a 4/10 work week, with most service departments being open from 7-6 (or later) this ends up being a 10 hour day (including an hour lunch. Is anybody in fixed really working only a 40 hour work week? I think the long days and long hours kind of go with the territory of being in the car biz.

[Lexusmgr]

I have been using a 4/10 schedule for the last 8 years and it has worked great here.
I have 4 teams but I can also show you a schedule for 3 teams. Send me a email and I will get it to you. Mike
mhume@tomwood.com