Common problem. A/C not blowing cold enough. Re-charge, put dye in it - check for leaks. My techs tell me that in 90%+ of the cases, you won't immediately find a leak because it takes a while for the dye to work through the system and so you have to have them come back at a later date. This brings up a number of questions:
1) Do you charge diag the 1st visit, the 2nd visit or both?
2) Do you charge for full capacity of freon that you evac and re-charge once or both times?
3) If they have a service contract, you can't successfully file the 1st visit claim because you don't have a "failed part." How do you handle this?
4) Do you agree that 90% of the time, you can't find the leak on the initial visit? If not, what is the secret to finding the leak?