For as long as I can remember, we have used 3 sales in 12 months to phase in new parts. Toyota/Lexus is introducing a new parts return program, which has very generous return criteria, making it easier to return aged inventory and customer special order parts (no more earned accrual limits – send back what you want once a month)
They are encouraging dealers to “loosen phase in criteria” enabling parts to stock faster, in theory making less need for customer SOR’s… this is where it gets interesting… how do I loosen phase in criteria?
Being on ADP Drive, we use IRO to adjust phase in criteria. My stumbling block is that IRO won’t let me look at more than 12 months sales for phasing in parts. Originally I thought “oh I’ll just start at 3 in 14, then try 3 in 16 months, see how that works out” but, I can’t adjust the snapshot over 12 months.
If we are in fact to “loosen our phase in criteria” I will need to try two sales in X months.
Looking for any input… 2 sales in X months, solve for X. 2 in 6? 2 in 7? 2 in 8? Two sales in any given timeframe isn’t a slam dunk that the part should be on the shelf; but it is the only direction I see that will “loosen” my phase-in criteria. I am thinking 2 in 7 may be the way to start.
I appreciate any input & thanks in advance!