OilleakEarl wrote:The Bulletin explicitly asks dealers NOT to order these parts for shelf stock. I was a good soldier and followed orders. How stupid of me, you'd think after 40 years of doing this I would know better. I made copies of the bulletin with the parts line highlighted and gave it to our service writers. We're just ordering them as needed.
I guess the General thinks it's better customer service to have a customer make two trips to the dealer instead of one.
Idiots.