Management types

[B964]

Anyone have a reference to Management types?

Looking for a non sarcastic list of types.
Example:

The "Working Manager"
The person who works the counter and back room as the typical counter person but also handles inventory levels, claims, invoices, customer issues, personnel etc.
This person would be hard to distinguish from any other counter person to someone from the outside other than maybe longer hours. All management tasks are done well but maybe not perfect. His/her sales are in ball park with the other counter people.

The "Office Manager"
The one that spends 90% of their time in office. Handles inventory levels, claims, invoices, customer issues, personnel, meetings etc.
Everyone knows they are Manager. They monitor and adjust inventory to outstanding levels. Every function other than look up, receive and sell parts. Manufacture incentive programs are used to maximum. Outside parts purchases are rarely needed. Counter personal have no responsibility other than sell parts. Counter person rarely even notices back orders etc because Manager handles it and seamlessly acquires parts via means needed.
This Managers counter sales would be low.

The "Title Manager"
The Manager that does not work the counter, inventory is poor, back orders unfulfilled or even tracked, delegates issues to someone else, policies and procedures are stuck in the 80's ("That's how we always have done it'). Counter people are fending for themselves, all doing things a different way, same problems everyday, nothing changes, more outside parts needed, incentive programs are flat lined, last to know of new recalls etc.
This persons counter sales are almost zero.

The "TRUE Manager" per Possum
Responsible for but delegates shipping/receiving, counter sales and order/claims processing but can do any of these in a pinch. Monitors wholesale deliveries and receivables, RIM and other inventory settings, price levels, discounts, misc. DMS settings. Performs yearly and periodic physical inventory reconciliations, adjusts errors, and runs daily/monthly/relevant reports. Handles invoice coding for payables, and any issues that arise. Responsible for parts dep't. maintenance, equipment, computers, software, phones, but again delegates or sublets. Hires, fires, schedules and motivates or disciplines parts employees, as well as develop pay plans. Monitors MFGR programs and training compliance to maximize incentives. Works closely with Service and Sales managers for opportunities to streamline procedures, communications, and to enhance marketing and sales opportunities. Spends time in every department, even if for just a few minutes every day, from the back shops to the administrative offices. Spends about 25% of time in his/her office, mostly catching up at the end of the day.

Any revisions, other types or a more professional list?

[PartsPlant81]

I think you pretty much nailed it.

[possum]

(copied to original post)

[Parts007]

Nice list, thank you for specifying " non sarcastic ", I think you would have many more responses. I was the "working manager" type.

[B964]

[quote="possum"]"TRUE Manager": quote]

Nice. Thanks

[X476]

The "TRUE Manager" per Possum

If you don't mind I will copy and paste that onto my resume (with minor changes). Might help me get out of the madhouse of GM parts. I too was a True and Working manager