When will GM catch up?

[bigmac]

CADLOU I forgot to put Memphis in there. At least a month or 2 to get anything.

[Partsgm]

Because we work on many internal and non GM cash customers, I have to tell warranty and GM cash customers too bad and wait In order to hit my Pase numbers I am required to order and sell only GM but they can't get me parts. It's hurting my body shop the most. We have been getting parts that never show up from a local GM wholesale. I try and cancel orders but parts still show up way after the job is done. Now I have to tell my body shop and service and techs too bad. GM is forcing me to buy and sell the parts they can't provide. It's really messed up. I think they should just cancel all orders from months ago and we can start over.

[Partsgm]

During the strike I was of the opinion that it would be Valentine's Day. When the strike ended and the mess got worse, I revised my prediction to St. Patrick's Day. I spoke with a GM warehouse employee today and was told --- maybe --- Memorial Day. This is assuming no major snow storms or other disasters (Mother Nature or GM made). If true this will put dealers in this mess for more than ONE YEAR.

To say this is beyond acceptable is an understatement. However, we have no say in the matter at all.

I spent more than 1 1/2 hours on the phone (3 calls) with GM today alone trying to SPRINT parts I found. This doesn't count the dozens of calls to dealers asking if they would sell the part. Wasting my and the other dealers time.

Why doesn't GM constantly re-shop the SPAC cases? We may be able to help each other with returned parts from our customers.

What really pisses me off bad... I find a dealer close to me willing to Sprint but is too far for me to send someone to pick the part up. I finally get ahold of SPAC and they tell me I have to place a fucking order and wait 24 to 48 hours before I can have the dealership that WANTS to Sprint the part to me do so... This to me is complete bullshit. If a dealer wants to Sprint a part just set it up and let them do so... The reason I am asking for a Sprint is because I can't wait for the part and I know it would take a fucking year for GM to send it to me. I can't wait 24 to 48 hours and another day, if the sprinting dealer gets it out right away. But I have to buy pretty much all parts from GM or I won't make PASE... They are fucking us hard in everyway possible.

[bentwrench54]

What really pisses me off bad... I find a dealer close to me willing to Sprint but is too far for me to send someone to pick the part up. I finally get ahold of SPAC and they tell me I have to place a fucking order and wait 24 to 48 hours before I can have the dealership that WANTS to Sprint the part to me do so... This to me is complete bullshit. If a dealer wants to Sprint a part just set it up and let them do so... The reason I am asking for a Sprint is because I can't wait for the part and I know it would take a fucking year for GM to send it to me. I can't wait 24 to 48 hours and another day, if the sprinting dealer gets it out right away. But I have to buy pretty much all parts from GM or I won't make PASE... They are fucking us hard in everyway possible.

I actually had another dealer order me an oil filter housing that their PDC had in stock, and I bought it from them. We've got a pretty good rapport with them, and trade parts back and forth on occasion. I couldn't wait another 2 weeks of hoop jumping waiting for the part to refer to the warehouse that had it because they wouldn't overnight it for me.

I pushed a SPAC through on an ecm that I've been waiting for since before christmas on a 2019 new pickup. They cancelled my initial overnight, and my first cso is stuck in referral crossdock limbo. So I call 51, they tell me to reorder and push a SPAC. They cancelled the SPAC and the second one is now also in referral crossdock limbo.

Meanwhile, fuck the poor guy with a brand new truck that isn't running right. You don't need your $40k+ truck. How the fuck is GM still in business?