by olepartsguy » Thu Oct 15, 2020 1:55 pm
My rooky usually sells primarily Body Shop parts( they can take there time learning without pressure)
My best guy primarily Tech counter.
BUT
they all work on the same counter which is the Service counter.
Phones go crazy around here .
we all service the phone call within 3 rings.
we all service the Customer counter when the bell rings.
My parts people get paid individually on there own sales . They are hungry . not much down time when they are doing it all.
We come in at 8 and a few minutes later its lunch and then a few minutes later its time to go home.
this is before COVID 19 , Amazon , Home Depot, the local auto parts stores , delco Suppliers took all my business away.
Now it seems like we all sit around with our thumbs up our asses waiting to go home