X476 wrote:What are your thoughts in moving away from a manufacturer that you know well?
I moved from GM to Subaru 2 weeks ago and best move I have made in years. So much easier and more pleasant to work with. I had to call Subaru's "SPAC" phone answered on 3rd ring by a real person that wanted to help me!
Parts007 wrote:X476 wrote:What are your thoughts in moving away from a manufacturer that you know well?
I moved from GM to Subaru 2 weeks ago and best move I have made in years. So much easier and more pleasant to work with. I had to call Subaru's "SPAC" phone answered on 3rd ring by a real person that wanted to help me!
Good to hear! Enjoy the move
B964 wrote:I have been PM for 18 different manufactures and some aftermarket operations over my 35 years in this.
If I had my pick VW would be top choice with Subaru and Kia a close second and third.
VW has it together. Catalog, inventory, technical assistance, customer service, DPM support, programs, returns, training, etc etc. (at least they did a couple years ago)
My best advise is get into their "Tribal" thought patterns. Learn it and live it. Sometimes difficult to change your American thought process to German.
You will be surprised to find that VW, like Subaru, knows that what is good for the dealer is good for the customer and is good for them. Not like GM that is all about GM.
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