ScottParts wrote:With the new Express Direct system, is/can the Loop One website still be used? I have a dealer with a part, and have done the Express Direct thing several times, but it doesn't show on their end. I've checked Loop One, but it's never there, either.
johnmc98 wrote:If it doesn't show on their end, they need to make sure the number is not in their excluded list on OE Connection. I had a SPAC I needed, and the dealer I found that had, and was willing to sell on the SPRINT system was unable to see the part come up, because they had it on the excluded numbers. Once they figured that out they were able to get
the part out to me. I had to grab my instructions I had downloaded off of global and talked them through the process as well. Hope this helps......
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