by CHUCKINPARTS » Tue Aug 17, 2021 12:15 pm
RIM has ordered up 20 of the 19338055 Cabin Filters and the order canceled because it is a future part not available. HUH I have been selling these for years and average around 40 per month. I called RIM and the agent must have been having a bad day (join the crowd) because his answer was to temporarily exclude it for ten weeks. I told him that was no answer and what do I do about the 40 sales per month. What do I do when we run out? He said that’s the only answer he has and said have a nice day and hung up. WTF is going on!!! I know that the 19338054 and 19338055 are the same size filter and the only difference is the material BUT……..What happens when we double the demand on the 19338054….YUP GM will run out. I am tired of these half assed answers from GM and the lack of anyone willing to fix the problems they create. Has anyone heard anything about this???????