by Phigment » Tue Oct 19, 2021 2:43 am
I'm fairly new to Reynolds and not sure how to do this or is it's possible. The dealer I'm at is using a matrix on pricing parts the issue is when the customer has a extended warranty they only pay retail price and we have to go in after the fact to manually change the price back to suggested retail price. Is there a way to set it up where if the customer has a extended warranty it can be set to a price level? I've looked but can only find price levels for customer pay, Internal and warranty which they use C, W, and I on the repair order when the advisor creates the work order. Is there a way to add another one for extended warranty like E or CE that the advisor can use at write up or this can't be done in Reynolds? Hope this makes sense as I was on ADP in the past and the dealership I was at could have multiple pay types for different pricing levels like WB, WC, WB94 , INT, CP ect but so far cant seem to figure out how to in Reynolds other than three C, I, W. Any help on how to set this up or how your store does it would be great. Thanks