by ProFinDirector » Tue Nov 30, 2021 10:46 pm
We have been on Tekion DMS almost 6 months now. I joined this forum just to voice my GREAT DISDAIN for this Elementary School GARBAGE they have sold our group. It is way too encumbering on every function, click and maneuvering. Reynolds&Reynolds, Dealertrack and even Arkona are pieces of cake compared to this Rubix cube. They came in with extremely poor training, and half of our Finance Dept. functions were untrained and don't work. Now, every week, something that wasn't broken, breaks. It is causing multiple kicked contracts, horrible accounting with our vendors, Finance Reserves have all been accounted for incorrectly causing HUGE chargebacks to our producers, it is incredibly slow in the FI Menu, sometimes taking up to 20 minutes just to get a warranty to print. Forms menu is an absolute mess. The entire dealership (200-400 units/mo) is regularly stressed out because of Tekion. If our employees performed the way this system performs, they would all have been fired 3 months in. Shame on Tekion for selling such a misrepresented, ill-fated, poorly designed and managed piece of S%*! You belong in court right behind Elizabeth Holmes with Theranos for bilking investors and dealers with your dollar store system.