Denise Trimble wrote:...and they won't until the big players can no longer hit the ball out of the park for them. Too Big To Fail is not only for your reading pleasure. Our dealership has been here since 1928. GM could care less that this family has put their generational lives into keeping GM customers happy. Their manager(s) d'jour only come/call around and want more. How many of you have noticed how much the zone managers DO NOT show their faces now that new vehicles and parts are scarce? Nearly lost my composure and called them a bunch of "p" words.
bigmac wrote:Got this e-mail today. "Due to ongoing issues regarding missing return tags and PC302’s not available to print, the decision has been made to delay the RIM returns that would normally be created tomorrow 6/22/2022. Returns will be created as soon as resolved. Thank you for your patience and understanding as we work for resolution. " Why can't GM create a RIM return for us to approve and then send the paperwork when they get around to it?
PartScott wrote:bigmac wrote:Got this e-mail today. "Due to ongoing issues regarding missing return tags and PC302’s not available to print, the decision has been made to delay the RIM returns that would normally be created tomorrow 6/22/2022. Returns will be created as soon as resolved. Thank you for your patience and understanding as we work for resolution. " Why can't GM create a RIM return for us to approve and then send the paperwork when they get around to it?
Anyone with a RIM return acceptance date of the 22nd heard anything about their returns? It's been crickets here.
smoyer wrote:So riddle me this batman how come I can submit a monthly return, and a cso ordered in error return but not a rim return??
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