by camaroman » Tue Nov 29, 2022 12:42 pm
Just a few examples.
Sold 4 tires from consignment and did what Tekion calls a short sale, which is the way around billing them out on an RO. Tekion does not have a negative sale option at this time, they are working on it, so Short Sale is there version. Well there is a report showing Short Sales, but the tires we sold did not show up, ask Tekion why and they didn't have an answer. Happened more than once.
If you do a manual price update once and do not reset it to Restore OEM Master it will not update ever again, even if it is set to automatically update.
If you search a part for history and want to see what you sold in the last 12 months have a calculator ready, Tekion does not add them up for you. Minor issue, but really an elementary item when setting up a DMS.
When you are in the Parts RO Sales screen and go to create fulfilment you need an RO number, will not let you find it by name or vin.
Pretty much everything you order for wholesale or over the counter sales automatically creates an invoice instead of just being out there as a special order.
They do updates almost weekly and when they do that things you were able to do are not able to done anymore. The Tekion champion of the dealership has to go back in and reset your permissions. Happened more than once.
Only a sampling of the issues we have had in the past four months. issues.
Maybe I am just old and grumpy, but I have had enough.