DealersEdge Professional Forums

One other item to check. I have "assumed" from your question that you are doing frequent bin audits and on hand validations. Over the years I have advocated that timing is important when performing the audit. Make sure that all parts received have been put away and the receipt posted as well as all sales posted and the parts pulled.

several years ago I was in a store and watched seven audits and updates performed on the same part. At the end of the day, the system QOH was wrong. I kept talley and had they waited for the correct time, the QOH would have been correct. Part sold, not posted yet, QOH audit, then sale posted.

Timing is important too.

I was also experiencing that similar problem several years ago. I met a rather clever Parts Manager at a meeting who had his shipping/receiving clerk check in his parts from an SGR report he created in ADP, rather than from the Manufacturers' packing slips. I implemented this practice and immediately began to catch potential mistakes. My clerk wasnt making all the connections in the case of supercessions, shortages, or other discrepancies against the computer order. He would then just cancel the on order quantities if they went over two weeks old. You really have to watch these kids sometimes!!

John Belen

In regards to problems with parts check-in, here's an idea that has worked well.

When you suspect an inaccuracy with parts not being checked in correctly exists, working closely with the check-in personnel works OK. But I have found that when you're back there with them, they tend to be on their best behavior. The question in my mind was, were they as diligent when I wasnt there all the time.

What I do is, occasionally I discreetly remove a small item from the stock order they are checking in, and hide it under my desk. Then I wait for them to indicate that there was a shortage. If they do I take care of it by posting the shortage and place the part in the bin, without their knowledge.

This is a small yet simple trick, but has provided me some additional peace of mind, as well as shown me some possible problems.

Good Luck,
Rick Poplin