DealersEdge Professional Forums

EPIC times out, so I can't pull invoices. I can't pull invoices through Parts workbench either.

Global only half works.

Locator is down.

F this shit I wanna go home.

bentwrench54 wrote:F this shit I wanna go home.

Right there with ya.

This is absolutely ridiculous.

And try to explain why you can't give an accurate ETA to your customers.... GM if you're listening......YOU SUCK!!!!!!

GCUS-9-11119

EPIC Parts Workbench Issues

We are currently experiencing issues with PWB/EPIC that may cause lag time in the system or system timeouts. Our IT team is currently working to resolve the issue. Thank you for your patience.

lol the one time that OE Connect / D2D is worth the expense...when EPIC doesn't work. At least I can tell customers an ETA on parts using it!

PartScott wrote:GCUS-9-11119

EPIC Parts Workbench Issues

We are currently experiencing issues with PWB/EPIC that may cause lag time in the system or system timeouts. Our IT team is currently working to resolve the issue. Thank you for your patience.

I wish they would stop the...……." THANK YOU FOR YOUR PATIENCE " line. Just say they are working on it and hope to have it fixed shortly. STOP It's like a joke and everyone uses it way to often...…………..

CHUCKINPARTS wrote:

I wish they would stop the...……." THANK YOU FOR YOUR PATIENCE " line. Just say they are working on it and hope to have it fixed shortly. STOP It's like a joke and everyone uses it way to often...…………..

That line has pissed me off to no end for the last two years.

Well, EPIC is working, at least for the minute. But Support/Chat is dead.
It never ends.

EPIC Parts Workbench Issues Resolved
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The EPIC Parts Workbench issues from a few days agao have been resolved and the system is running as normal. Thank you.

Yeah, for how long?