sprints

DWoodward
Posts: 131
Joined: Thu May 31, 2012 12:00 am

Re: sprints

Post by DWoodward »

i can't get mine to show up in D2D either and it doesn't matter what i use for a browser, D2D tells me the problem is with the General while the General tells me the issue is with D2D. at least they are consistently inconsistent :roll:
Last edited by DWoodward on Wed Sep 08, 2021 4:28 pm, edited 1 time in total.
PicnicTable
Posts: 14
Joined: Wed Aug 25, 2021 7:09 pm

Re: sprints

Post by PicnicTable »

Just make sure the part # the dealer is trying to buy is not in your excluded list on D2D.
Fixed Ops Mgr
Posts: 192
Joined: Sat Feb 25, 2017 5:32 pm

Re: sprints

Post by Fixed Ops Mgr »

Is anyone else not getting paid for Sprint requests that you are filling and shipping to other dealers? I was looking at our Sprint requests that we have fulfilled since the whole change in process with Sprints and
found out yesterday that I have not been paid for over half of the requests that we filled for the month of August. I called OE Connections and they said to call our DSM and our DSM said to call the RIM helpdesk, so everything seems normal so far with nobody wanting to help. I cannot figure out why we have been paid for some of them and not other ones when we use the exact same process each and every time??
PartScott
Posts: 767
Joined: Tue Sep 22, 2015 1:50 pm

Re: sprints

Post by PartScott »

We've been paid for all that we've shipped...with the exception of a short pay. They processed the wrong part number for credit vs. what was on the SPAC case/what I shipped. So now I'm trying to collect the extra $87 and waiting on the RIM helpdesk to email me back about it. Two weeks in today. :roll:
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