DealersEdge Professional Forums

Can anyone get into global this afternoon. We are getting just a white screen. Can get on global, just not parts workbench.

Yes, I cannot get into PartsWorkbench+. tried on two different browsers. Maybe, I''ll have better luck tomorrow. Starting to feel like a next Tuesday problem.

dandanthepartsman wrote:pwb down for anyone else?

Yes, until just after lunch time (eastern)

I/We've been running fine all day, until about 20 minutes ago.

ScottParts wrote:I/We've been running fine all day, until about 20 minutes ago.

One of our guys was able to get in this morning unincumbered. One out of six. No rhyme or reason to it. We tried different browsers, incognito mode, and clearing all the cookies, etc.

Nothing from GM letting us know what's going on. If we treated our customers like GM treats us we'd be out of business.

But they sure will communicate that you will be making less in pase money unless you buy the $100,000 brightdrop from another dealer. Oh and by the way you cant service the vehicle under warranty you have to take it back to the selling dealer two states over.

This afternoon the E store won't load.

Can not get into Edoc or RIM this morning. I added an issue to the dealer fixed operations board.

GM prts mgr. wrote:Can not get into Edoc or RIM this morning. I added an issue to the dealer fixed operations board.

I have been trying to keep an eye on each new url, even if we're not notified with a pop-up message; it saved me on this one this morning! I had it saved into my favorites list