How the GM PDCs are working for you!!!

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ehiatt
Posts: 506
Joined: Tue Mar 17, 2009 12:00 am

How the GM PDCs are working for you!!!

Post by ehiatt »

In an email from GM this morning:

​How the General Motors CCA Part Distribution Centers are Working for You!

"General Motors Customer Care and Aftersales is focused on identifying opportunities and efficiencies within the Parts Distribution Centers (PDCs) that will improve our level of service to you during this recovery period."

Also in an email from DLI when I asked about an ETA:

"I’m showing this is still in transit to the Michigan CrossDock. Its my understanding they are about a week and a half behind currently."
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Retirement is looking better and better. :cry:
bsnyder723
Posts: 376
Joined: Wed Jul 17, 2019 8:30 pm
Location: Central NJ

Re: How the GM PDCs are working for you!!!

Post by bsnyder723 »

How I wish retirement was an option, still have about 14 years left. Don't worry though, they are laser focused and appreciate our patience.
bigmac
Posts: 658
Joined: Fri Feb 08, 2008 12:00 am

Re: How the GM PDCs are working for you!!!

Post by bigmac »

"In addition to our goal of “over-staffing" each PDC, our leadership team has committed to increasing our training efforts."

I think their training consists of "Repeat after me We appreciate your patience"
JGROSS1978
Posts: 276
Joined: Thu Jul 19, 2018 4:21 pm
Location: Central Florida

Re: How the GM PDCs are working for you!!!

Post by JGROSS1978 »

If it does not come out of 39 its 10-15 days.
CHUCKINPARTS
Posts: 261
Joined: Tue Jan 19, 2016 10:27 pm
Location: WISCONSIN

Re: How the GM PDCs are working for you!!!

Post by CHUCKINPARTS »

It doesn’t make a damn bit of difference how much they pull if they can’t move the trucks to get it to you. It frustrates me when I get parts in from 075, 058, 076 when I still have parts that were shipped from these same facilities 5 DAYS prior that are sitting on a trailer in some yard. What do you do………. Reorder CSO orders and file claims on missing RIM orders? They deliver these trailers in no sense of order…….. Why not hire someone from Amazon logistics or find a kid packing his backpack for school because I bet they could not do any worse……… Crossdocks and trucks is where they need to focus!
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