Error Message Global Connect

[partsguy99]

VSSM Security Portal

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The requested GM resource /apps/acdelcoepi/servlet/signal.epic.dealerOrderEntry.client.UpdateOrderServlet is not responding. This could be due to any of the following:The requested GM application is not operational.
The requested GM application is currently too busy to receive additional traffic.
There are network problems.

Please try to access the GM resource /apps/acdelcoepi/servlet/signal.epic.dealerOrderEntry.client.UpdateOrderServlet later, or contact your Help Desk for assistance.


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Trying to order ignition switches. Anybody else having issues? All other functions of Global Connect are working.

[cville1987]

Ordered one about 15 minutes ago, no problems.

[Zep33]

I see that message a couple times a month. Usually just reloading the page using the refresh button of the browser fixes it. Other times , had to logout and back into Global and rarely, just rebooted the whole PC

[TimK]

I had the same problem this morning and had to enter some orders 2 or 3 times to get them to go.

What a PITA.

[partsguy99]

I see that message a couple times a month. Usually just reloading the page using the refresh button of the browser fixes it. Other times , had to logout and back into Global and rarely, just rebooted the whole PC

Just rebooted my PC, deleted cookies. Still getting that same error message. Thought it was related just to current
campaign parts orders, i.e. ig. switches, connectors, so I ordered a 24507563 thermostat, same error message.

[SJL42]

Just had the same error message trying to enter an exception for a mis-pick. Had to log off and log back on. Sure do wish Global Connect functioned better and didn't waste so much of my time!

[cville1987]

Try Firefox. It works fine, I can't get into the LAM site unless I use FF.